POSITION:SPECIAL SERVICE DESK/TRAVEL AGENCY SUPPORT
LOCATION:CHEYENNE, WY
DEPARTMENT: MARKETING
ACCOUNTABLE TO:RESERVATIONS MANAGER VP MARKETING & PLANNING
JOB SUMMARY: This position requires an individual that is comfortable with being a part of a dynamic work environment. Self-motivated and excellent time management skills are imperative. Responsible for ensuring excellent customer service to customers and maintaining on-going professional relationships with travel agents, businesses, and Area Convention & Visitors Bureaus. Communication skills, professionalism, and a positive attitude are essential.
REQUIREMENTS:
High School Diploma Minimum 3-7 years related travel agency/airline experience Possess telephone and customer service skills Must be dependable, dedicated, and a team player Must have computer experience (WORD, EXCEL, and CRS system experience) Ticketing Knowledge |